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REPLACE AND REFUND POLICY
Refund and Return Policy
Last Updated: 15/10/2024
At Uphar Tarang, customer satisfaction is our top priority. Please review our policy regarding returns and replacements.
1. Eligibility for Replacement
We offer replacements only in the following cases:
- If you receive a wrong product.
- If the product is defective or damaged upon delivery.
2. Time Frame for Replacement
If your order meets the eligibility criteria, you must request a replacement within 10 business days of receiving the product. We will not process any requests made after this period.
3. Process for Replacement
To initiate a replacement, please follow these steps:
- Contact our customer support team at [Insert Email Address or Phone Number] within the 10-day window.
- Provide your order number, a detailed description of the issue, and photos of the damaged or incorrect product.
- Once approved, we will arrange for a replacement or guide you through the return process.
4. Non-Returnable Items
We do not accept returns or provide refunds for products that are not wrong, defective, or damaged. All sales are considered final, except in cases where the product does not meet the above criteria.
5. Contact Us
For any questions or to request a replacement, please reach out to us:
Uphar Tarang
Email: uphartarang@gmail.com
Phone:9711000603
Address: 27 molarband village badarpur new delhi-110044